Technical Support Staff – Best Start for Fresh Grads! - Pasay

Monday, 20 March 2017

Item details

City: Pasay, Metro Manila
Salary: PHP 18,000


Contact name noel
Phone 0917-510-2995

Item description

Job Description
•Configure, troubleshoot and resolve users’ desktop issues including; hardware/software, mobile devices, printers/scanners/copiers, audio visual equipment, hardware peripherals, and other network related issue.
•Provide restorative or maintenance actions to resolve end-user problems.
•Respond to end-user problems based on standard procedures.
•Correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.
•Communicates directly with users to resolve issues and escalate if needed through phone calls and email.
•Building and configuring laptops as well as loading software, and conducting audits
•Special projects that may be assigned