Spanish Quality Analyst (HR Account - Pasay

Wednesday, 20 December 2017

Item details

City: Pasay, Metro Manila

Contacts

Contact name Scarlet
Phone 09369734185

Item description

Position: Spanish Quality Analyst (HR Account
Location: Pasay City
Industry: BPO
Salary: P60, 000
Schedule: Night shift
Requirements:
•With at least 2 years’ experience in CSR
•QA background is an preferred but not required
•Filipino citizens are preferred
•Finished 2 years in college
•Willing to work on shifting schedules/night shift
•Willing to support an HR account (voice
•Willing to start ASAP
Responsibilities:
•Audit and Evaluate HR Account management calls/emails and provide feedback
•Identify strengths and skills that need to be improved (process and communication
•Ensure that quality calls and performance metrics are met
•Participate in call calibrations and meetings
•All other duties as assigned
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