Customer Care Associate – Day Shift, No Experience Needed - Pasay

Wednesday, 15 March 2017

Item details

City: Pasay, Metro Manila
Salary: PHP 18,000

Contacts

Contact name Joseph
Phone 0917-510-2995

Item description


Job Description
• Provides timely and accurate response/s to all client queries and requests while adhering to the client service standards of the company through a phone call, text message, email, and social media.
• Ensures that relevant details needed to address concerns are recorded.
• Facilitates complaint resolution and response to the question of the costumer within service level agreements in coordination with the applicable units.
• Recommends client-centered initiatives and proactive action/s to be done to avoid recurrence of the concerns raised by the client and significantly decrease the number of complaints received.

Minimum Qualifications
• Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking, Commerce, Ma ss Communications, Psychology, Computer Related Courses or equivalent
• With good oral and written communication skills
• No Experience needed.
• Willing to work in Metro Manila

How to Apply:
For interested applicants you can submit your resume in our office, Global Headstart Specialist Inc. located at 139 Corporate Center, Valero St. Makati City, our office is open every Monday to Friday from 8:00 am to 3:00 pm. Look for JOSEPH.
Also, you can email your resume work@globalheadstart.com. You are free to call and text 0917-510-2995 for more inquiries.